Privacy policy

Privacy Policy

Last updated: September 9, 2025

At Aurrela, we highly value the protection of your privacy and personal data. This privacy policy explains what information we collect, how we use it, and how we securely store it. By using our website and services, you agree to this policy.

1. Company Information

Aurrela

Contact person: L. Belt
Chamber of Commerce (KvK): 82339511
VAT number: NL003671358B28
Address: De Geere 50, 8131 ND Wijhe
Location: The Netherlands
Email: info@aurrela.com
Phone: +31 638200102

2. Information We Collect

We only collect data necessary to process your order and improve our services. This may include:

  • Name and address details

  • Email address and phone number

  • Billing and shipping information

  • Payment details (processed only through secure providers, never stored by us)

  • IP address and browser data for website analytics

3. Purpose of Data Processing

Your information will only be used for:

  • Processing and shipping orders

  • Providing updates on your order

  • Customer service and support

  • Improving our website and services

  • Fulfilling legal obligations (e.g., tax laws)

4. How We Protect Your Data

We take appropriate technical and organizational measures to safeguard your data from loss, misuse, or unauthorized access, such as:

  • SSL-secured connections (https)

  • Safe storage of customer data on secure servers

  • Access to data limited to authorized personnel

5. Sharing Data with Third Parties

We never sell or rent your data to third parties. Your data will only be shared with trusted partners when necessary, such as:

  • Payment processing (e.g., Klarna, PayPal, credit card providers)

  • Shipping via logistics partners

  • Compliance with legal obligations or court orders

6. Data Retention

We do not store personal data longer than necessary for the purposes collected, unless required by law (e.g., tax or administrative obligations).

7. Cookies

Our website uses cookies to improve your user experience. Cookies help us:

  • Enhance website functionality

  • Remember shopping cart and account settings

  • Collect anonymous statistics for analysis

You can adjust your cookie settings anytime in your browser.

8. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Correct or delete your data

  • Object to data processing

  • Transfer your data (data portability)

To exercise these rights, please contact us at info@aurrela.com

9. Minors

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from minors.

10. Changes to This Policy

Aurrela reserves the right to update this privacy policy at any time. The latest version will always be available on our website. Please check this page regularly to stay informed.

Note: This privacy policy is designed to comply with the EU GDPR and Google Merchant Center guidelines. By providing clear and transparent information, we ensure a safe and reliable shopping experience for our customers.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you can reach us at:

📧 info@aurrela.com
🌐 www.aurrela.com
📍 De Geere 50, 8131 ND Wijhe, Netherlands

For purposes of applicable data protection laws, aurrela is the controller of your personal data.